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Welcome to eGyanKosh’s dedicated resource on Unit-11: “Role of Urban Local Government in Service Delivery.” This study material has been meticulously crafted to support students of IGNOU, particularly those preparing for the 2025 examinations. Urban local governments play a pivotal role in ensuring effective service delivery in our rapidly urbanizing world, influencing everything from infrastructure to public health. In this unit, you will explore the key functions, challenges, and dynamics of urban governance, empowering you with essential knowledge and insights. Best of all, this comprehensive study material is available for free download, enabling easy access to quality education for all. Dive in and enhance your understanding of urban local governance today!