Please use this identifier to cite or link to this item: http://egyankosh.ac.in//handle/123456789/101397
Title: Unit-11 Service Recovery and Customer Value
Issue Date: 2024
Publisher: Indira Gandhi National Open University, New Delhi
URI: http://egyankosh.ac.in//handle/123456789/101397
Appears in Collections:BRL-109 Customer Value Management

Files in This Item:
File Description SizeFormat 
Unit 11.pdf13.72 MBAdobe PDFView/Open


Items in eGyanKosh are protected by copyright, with all rights reserved, unless otherwise indicated.