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BRL-109 Customer Value Management Collection home page

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Collection's Items (Sorted by Submit Date in Descending order): 1 to 19 of 19
Issue DateTitleContributor(s)
2024Unit-18 CVM: A Competitive Differentiator for a Retail Organization-
2024Unit-17 Measuring the Success of CVM-II-
2024Unit-16 Measuring the Success of CVM-I-
2024Unit-15 A Customer Value Strategy II-
2024Unit-14 A Customer Value Strategy I-
2024Unit-13 Customer Value Management (CVM) in the Indian Context-
2024Unit-12 Technology and Customer Value-
2024Unit-11 Service Recovery and Customer Value-
2024Unit-10 Customer Loyalty and Customer Retention-
2024Unit-9 Service Quality Management-
2024Unit-8 Customer Value Communication-
2024Unit-7 Customer Value Generation-
2024Unit-6 Customer Value Perception-
2024Unit-5 Customer Value Expectations-
2024Unit-4 Customer Need vs Product Life Cycle-
2024Unit-3 Customer Buying Pattern-
2024Unit-2 Understanding Customer Buying Cycle and Customer Value-
2024Unit-1 Introduction to Customer Value Management-
2024BRL-109 Customer Value ManagementGaurang Govind; Pandey, Anupriya
Collection's Items (Sorted by Submit Date in Descending order): 1 to 19 of 19

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