DSpace JSPUI

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Issue Date	Title	Contributor(s)
2023	Unit-17 Innovation in Customer Services	-
2023	Unit-16 Customer Services: Action Planning	-
2023	Unit-15 Measuring Customer Services	-
2023	Unit-14 Empowering Customer Service	-
2023	Unit-13 Customer Communication and Technology	-
2023	Unit-12 Communication with the Customer	-
2023	Unit-11 Internal Marketing	-
2023	Unit-10 Service Recovery	-
2023	Unit-9 Grievance and Complaint Management System	-
2023	Unit-8 Customer Loyalty	-
2023	Unit-7 Customer Experience Management	-
2023	Unit-6 Service Quality	-
2023	Unit-5 Customer Expectations	-
2023	Unit-4 Retail Selling Skills	-
2023	Unit-3 Process of Selling	-
2023	Unit-2 Customer Service Classification	-
2023	Unit-1 Introduction to Customer Service	-
2023	BRL-105 Customer Service Management	Govind, Gaurang; Yadav, Kamal