Please use this identifier to cite or link to this item:
http://egyankosh.ac.in//handle/123456789/15056| Title: | Unit-6 Service Quality Management |
| Issue Date: | 2017 |
| Publisher: | IGNOU |
| URI: | http://hdl.handle.net/123456789/15056 |
| Appears in Collections: | BRL-013 Customer Value Management |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Unit-6.pdf | 246.01 kB | Adobe PDF | View/Open |
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